Vantage Bank is now hiring a full-time Operations Associate in Alexandria, MN. The primary
responsibilities of this position include:
responsibilities of this position include:
• Greeting and assisting customers in a courteous and pleasant manner
• Perform teller transactions with professionalism and accuracy
• Originate documentation required to open or close all types of deposit accounts.
• Daily balancing of cash drawer and transactions
• Support online banking, bill pay and mobile application usage
• Place orders for debit cards, checks and credit cards as requested
• Balancing, posting and auditing of internal accounts
• Complete fraud and transaction exception tracking
• Identifying customers' needs and cross promoting products and services
• Audit file completeness and track file exceptions
• Develop proficiency with morning and end of day processing.
• Provide support for dormant account management.
• Complete fraud and transaction exception tracking.
• Community involvement/presence.
Secondary Responsibilities:
• Reconcile customer’s accounts if requested
• Complete internal reporting as assigned
• Complete regulatory compliance assignments in the established timeline
• Prepare and reconcile official checks
• Create coupon books as requested
• Wrap coin as received through the coin machine
Qualifications:
• A minimum of two years industry experience
• Knowledge of customer service principles and practices
• Knowledge of administrative and clerical procedures
• Experience with Microsoft Office products including Word and Excel
Skills and Abilities:
• Attention to detail
• Possess a strong desire to help customers with their financial needs
• Self-motivated and demonstrate a desire for self-improvement
• Be able to work in an environment that demands resourcefulness, flexibility, and teamwork
• Must have excellent interpersonal and organization skills
• Must have basic math and computer skills.
• Attention to detail
• Possess a strong desire to help customers with their financial needs
• Self-motivated and demonstrate a desire for self-improvement
• Be able to work in an environment that demands resourcefulness, flexibility, and teamwork
• Must have excellent interpersonal and organization skills
• Must have basic math and computer skills.
Please submit resumes to Stephanie Stueve at stephs@vantagebankmn.com