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Vantage Bank is now hiring a full-time Operational Associate in Alexandria, MN. The primary responsibilities of this position include:

  • Greeting and assisting customers in a courteous and pleasant manner
  • Perform teller transactions with professionalism and accuracy
  • Originate documentation required to open or close all types of deposit accounts.
  • Daily balancing of cash drawer and transactions
  • Support online banking, bill pay and mobile application usage
  • Place orders for debit cards, checks and credit cards as requested
  • Balancing, posting and auditing of internal accounts
  • Complete fraud and transaction exception tracking
  • Identifying customers' needs and cross selling products and services
  • Audit file completeness and track file exceptions
  • Obtain information related to the loan origination process including: ordering appraisals, credit reports and title support
  • Package loan files in accordance with corresponding checklists based on loan type
  • Assist in managing loan files for compliance and file completeness

Secondary Responsibilities:

  • Reconcile customer’s accounts if requested
  • Complete internal reporting as assigned
  • Complete regulatory compliance assignments in the established timeline
  • Prepare and reconcile official checks
  • Create coupon books as requested
  • Wrap coin as received through the coin machine


  • A minimum of two years industry experience
  • Knowledge of customer service principles and practices
  • Knowledge of administrative and clerical procedures

Experience with Microsoft Office products including Word and Excel

Skills and Abilities:

  • Attention to detail
  • Possess a strong desire to help customers with their financial needs
  • Self-motivated and demonstrate a desire for self-improvement
  • Be able to work in an environment that demands resourcefulness, flexibility, and teamwork
  • Must have excellent interpersonal and organization skills
  • Must have basic math and computer skills.

Please submit resumes to Stephanie Stueve at